Paradise Pictures is Now Ready For Orders (Phase One)

Day 69 of 90

What a long strange trip it’s been! We can’t believe it but we are ready to implement Phase One of our return to production.

Phase One Order Period

If you have orders that you’ve been saving for us, we are ready for them with one condition: we will not be able to promise our fifteen working day turnaround time in Phase One.

What does this mean?

The front end of our operations are ready. We can receive your order, we can check it in and do the image preparation necessary to ready the photograph for printing.

The back end or printing process is initially scheduled to come online later this week or early next week. We’ll start by making test images early next week. Then comes calibration to the color sets and more test images. Images will go all the way through the firing process to ensure we’ve got a handle on the color shift that naturally occurs. The goal is always to get the color as close to the original photograph as possible.

What can go wrong?

Calibration and firing setup can take longer than a few days. But, I will assure you Mike and David will do everything necessary to get the system calibrated and setup as quickly as possible.

How long will it take to get my order?

I’m going to under promise here and hopefully over deliver. We might have your order for a month to five weeks. But at the same time, don’t be surprised if we significantly beat that estimate. Like getting the plant rebuilt quickly, our goal to start shipping product is first and foremost on our minds now.

If you need orders in our standard turnaround time of fifteen working days, you may want to wait to send orders to us in Phase Two. We understand some retailers experience high demand for timely placement of stones. If you are one of those retailers, please wait for Phase Two.

A note about frames:

We are planning to offer the full line of frames presented in our catalog. They are the only items that we source outside the company. Our manufacturers have been producing our frames and have promised delivery by September 1.

A note about returned orders :

If we sent you an order back after the fire and you received a page that included a quote on one side and your order form on the other, there is a very high chance of the image prep having already been done and the image is ready to print. In this case, if you are still wanting that work to be completed by us, please send us the photograph and the quote/order form and we’ll pull it from the server and set it up for printing. We ask for the photograph to ensure we are printing the correct image. This will save time and help us deliver these orders quicker.

Order Forms and Address:

Our new address is:

Paradise Pictures, LLC
650 Thunderbolt Street
Chico, CA 95973-9025

Phone: 800-960-8040 or 530-895-9300
Fax: 530-895-9600

We have put a download file of our new order form on the right panel below our address for the link.

Thank you for your patience and support!

Scott Neal